Privacy & Cookies Policy

Who we are

Training Sensei is a trading name of Truffula Ltd. and will be referred to as "Sensei" throughout this document. Sensei is a learning platform that provides businesses with daily, digestible learning.

Please read this document carefully before using www.trainingsensei.com. This privacy policy sets out how Sensei uses and protects any information that you give us when you use our website, marketing or website design services.

Sensei is committed to ensuring that your privacy is protected and respected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Sensei may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is Training Sensei, Damhouse, Astley Hall Drive, Tyldesley, Manchester, England, M29 7TX.

What we collect

Customers: Sensei may ask for contact information including name, email address, physical address and phone number, as well as any information relevant to delivering our online training services.

Website visitors: at your option, Sensei asks and may collect your name and email address if you enquire about our services, respond to ads or landing pages, sign up for our newsletter, or engage with blog posts via comments. We also collect information such as web server logs, IP addresses and browser type as part of aggregated data.

Cookies and other tracking technologies

Sensei uses cookies, pixels and other tracking technologies to gather demographic information about you and identify your visits to our website, including IP address, ISP, operating system, browser type and date/time stamp, through Google Analytics. You can control how websites use cookies by changing your cookie settings, but this may limit some features of our website.

Blog comments and embedded content

When visitors leave comments we collect the data shown in the comments form, plus the visitor's IP address and browser user agent string to help spam detection. An anonymised hash of your email address may be provided to the Gravatar service; after approval, your profile picture is visible in the context of your comment.

Articles on this site may include embedded content from other websites, which may collect data about you and monitor your interaction with that content in the same way as if you had visited the other website directly.

How we use and share your information

We use your information to respond to any contact you initiate, send marketing communications you've opted into, fulfil a contract for our online training services, and for other purposes for which we have your consent.

We share information with third-party providers who support our operations (for example, our email marketing platform), where required by law or to investigate potential legal violations, and with your consent.

Your choices

You may unsubscribe from marketing emails at any time using the "unsubscribe" link, or by emailing info@trainingsensei.com. You can also control your cookie settings in your browser.

How long we keep your data & security

When Sensei no longer has a legitimate business need to process your personal information, we will delete it. We maintain technical, physical and administrative safeguards, including industry-standard SSL encryption for data transferred over the internet.

Despite our use of encryption, no method of transmission over the internet can be guaranteed 100% secure. Contact us at info@trainingsensei.com with any security concerns.

Legal basis for processing

We process your personal information where we have your consent, where processing is necessary to perform a contract with you, or where processing is in our legitimate interests and not overridden by your rights. You may withdraw consent, or object to processing based on legitimate interests, at any time.

Complaints & contact us

If you wish to complain, or have any questions about this policy or your statutory rights, please write to us at info@trainingsensei.com. If you remain unsatisfied, you can refer your complaint to the UK Information Commissioner's Office (ico.org.uk).